What to expect

You can call or email our team anytime with questions, or if we receive your referral directly from your GP, our friendly admin may reach out to you first and help guide you through the process.

You will be asked to complete a few intake forms before your visit, these help your clinician understand your history, needs, and goals.

It’s helpful to bring or send any relevant information, such as reports, GP letters, lab results, or school assessments. What’s required may vary depending on the service or clinician you’re seeing.

Your first session is all about understanding you and your needs.

Depending on the service and clinician, your appointment may include:

• Talking through your concerns, goals, and history

• Reviewing any reports, assessments, or medical information you’ve provided

• Discussing possible strategies, treatments, or next steps

• Working together to create a personalised plan for your care

Our goal is for you to leave feeling supported, informed, and clear about what comes next.

After your first session, your clinician will:

• Summarise the discussion and next steps for you

• Let you know if any follow-up appointments, tests, or reports are needed

• Provide guidance on strategies, referrals, or supports that might help

You’ll also have the opportunity to ask questions or clarify anything you didn’t cover during the session.

Our goal is for you to leave feeling confident about your care and supported in taking the next steps.