Frequently Asked Questions.

You can book an appointment by calling our clinic directly, sending us an email, or using our online Contact Us form. We'll work with you to find a time that fits your schedule and the needs of the service you're seeking.
A referral is not always required, however some services may require a GP referral for Medicare rebates. Our team can advise you based on your situation and who you're seeing.
If you are unsure, that is completely okay. Our administrative team will help match you with the most appropriate psychiatrist, psychologist, endocrinologist, or counsellor based on your needs.
Waiting times vary depending on clinician availability and urgency. Our team will provide the earliest suitable options when you contact us.
Yes, telehealth appointments are available with selected clinicians. Our team will let you know if this option is suitable for your care.